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Operations Manager

16 hours ago

Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full time


Work Hours: 8 hours per day

Work Setup: Morning shift (Monday-Friday)

Hybrid Setup: Primarily remote, with occasional onsite work required at least once per month

Equipment: Company-provided

Responsibilities:

  • Systems and Reporting Management
  • Design, build, and maintain comprehensive reports using agency management systems and business intelligence tools
  • Work with various operational systems to extract, analyze, and present data for leadership decision-making
  • Resource Planning and Utilization
  • Partner closely with the resourcing team to monitor and optimize capacity planning
    across all departments
  • Analyze utilization rates and resource allocation to identify opportunities for improved
    efficiency
  • Cross-Departmental Systems Support
  • Collaborate with department heads to understand reporting needs and system requirements
  • Facilitate data flow between creative, strategy, technology, and production teams through integrated systems

Requirements:

  • Bachelor's degree in Operations Management, Business Administration, or related field
  • 3-5 years of operations experience, preferably in an agency, creative, or professional
    services environment
  • Strong project management skills with experience using project management tools
  • Excellent communication and interpersonal skills with the ability to work effectively
    across all organizational levels
  • Analytical mindset with proficiency in data analysis and reporting
  • Experience with process improvement methodologies and change management
  • Proficiency in Google Workspace, Microsoft Office Suite, and operational software
    platforms
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

  • Experience in advertising, marketing, or creative agencies
  • Knowledge of creative production processes and workflows
  • Experience with business intelligence tools and dashboard creation
  • Understanding of budget management and financial reporting
  • Experience with agency management software like Adobe Workfront, Macronomy