Merchant Specialist
2 weeks ago
Employment Type: Project Based (6 - Months)
Location and Work-set up: Taguig (Monday to Friday, On-site)
Salary Range: PHP20,000-25,000
ROLES AND RESPONSIBILITIES
A. Does
- Conducts validation and checking of business documents and online banking forms submitted by partners for activation and wallet creation.
- Updates the trackers, databases, and in-house platform/s for partner document related tasks.
- Assists in corresponding with internal clients regarding queries and concerns and following up regarding the documentation of the partners acquired.
- Responsible for the safekeeping of partner documents and forms.
- Prepares reports such as partner documents completion rate, list of partners with lacking documents, list of partner documents received, etc.
- Performs other tasks, as may be deemed necessary by the business unit
B Displays (The Knowledge, Skills, and Behaviors indicating how tasks/responsibilities will be performed)
- Being able to multi-task when providing support to the Onboarding Head and reporting line
- Keenness to detail in conducting administrative tasks for operational needs such as updating of trackers, uploading documents in the platform or GDrive
C. Delivers (The specific outputs / tangible results produced by the role; resources responsible for)
- Feedback to Internal Clients: Update internal clients on the status of document collection and validation for wallet creation.
- Trackers and Database Updates: Maintain and update trackers and databases regularly.
- Feedback to External Clients: Inform external clients about the status of their documents.
- Basic Reports: Generate and provide basic reports as needed.
- Daily Updates: Ensure the document tracker is updated daily and reports are sent out.
- Compliance in Document Uploads: Upload onboarding documents and forms to Google Drive or the designated platform.
- Timely Correspondence: Communicate promptly with both internal and external clients regarding document-related matters.
Job Qualifications *
- College Graduate, preferably Business Administration or Business Management
- course
- 1-3 years of administrative or secretarial experience preferred
- Enhanced multi-tasking skills
- Developed time-management skills
- Average communication skills
- Decision-making skills
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