Sr. Business Analyst | Learning Performance with up to 120K sign-on bonus

Primary Responsibilities:

• Gather, analyze, and interpret performance and learner data to identify trends, patterns, and actionable insights that drive improvements in learning curriculum and instructional experiences
• Perform root-cause analyses on performance deviations and outliers, identifying both immediate and long-term solutions
• Translate complex analytical findings into clear, concise, and business-friendly narratives and recommendations
• Partner closely instructional designers, trainers, and leadership teams to implement data-driven learning solutions
• Present insights to stakeholders through intuitive dashboards, reports, and support leadership presentations tailored for non-technical audiences
• Act as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable, and aligned with business goals
• Support continuous improvement initiatives and drive innovation in learning analytics and curriculum design
• Participate actively in all phases of project lifecycles including requirements gathering, data analysis, benchmarking, testing, validation, and rollout
• Support and advocate for a "Customer First" mindset, challenging existing processes and pursuing innovative solutions to enhance the learner and stakeholder experience
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Data Analysis, Business Analytics, Statistics, Computer Science, Education, or related analytical field (or equivalent experience)
• At least 5 years of experience
  working within Learning & Development or educational analytics environments
• Experience with data visualization tools (Tableau, PowerBI, Excel dashboards)
• Demonstrated experience analyzing complex datasets and translating insights into meaningful business recommendations
• Solid proficiency in Excel, SQL, and data manipulation techniques
• Proven ability to clearly and effectively communicate insights to technical and non-technical stakeholders at all organizational levels
• Proven excellent interpersonal, communication, and presentation skills
• Ability to manage multiple projects and workstreams independently with minimal supervision
• Solid project management, organizational, and prioritization skills
• Demonstrated curiosity, self-motivation, and a collaborative approach to problem-solving

Preferred Qualifications:

• Experience working within Learning & Development or educational analytics environments
• Experience conducting quality trending, quality improvement, and process improvement initiatives
• Experience deploying large-scale analytical solutions in complex, matrixed organizations
• Exposure to Machine Learning/AI or advanced analytics projects
• Familiarity with Smartsheet or similar project management tools
• Knowledge or experience in healthcare environments and related datasets

WHAT WE OFFER:

• Market Competitive Pay Levels
• Hybrid (Willing to work in Makati if required)
• Retirement Plan
• Medical Plan (HMO) from Day 1 of employment
• Dental, Medical, and Optical Reimbursements
• Life and Disability Insurance
• Paid Time-Off Benefits
• Sick Leave Conversion
• Tuition Fee Reimbursement
• Employee Assistance Program (EAP)
• Annual Performance Based Merit Increases
• Employee Recognition
• Training and Staff Development
• Employee Referral Program
• Employee Volunteerism Opportunity
• All Mandatory Statutory Benefits

WHO WE ARE:

• Optum
  is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare.
• UnitedHealth Group
  is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone.
• We're a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center.
• As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world.
• We're a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines.
• Elevate your career with a leading health care company while improving lives.

Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that's dedicated to
Caring. Connecting. Growing together