Virtual Dental Assistant Baguio
1 day ago
We are seeking a reliable and dedicated Virtual Dental Assistant to join our growing remote team This is a full-time, long-term work-from-home position focused on delivering administrative support to a dental practice while ensuring excellent patient service and strict HIPAA compliance.
If you're organized, tech-savvy, and genuinely enjoy helping patients, we'd love to hear from you
Key Responsibilities:
- Welcome and assist patients virtually while collecting required information
- Respond to patient concerns professionally and with empathy
- Handle calls, messages, and appointment scheduling efficiently
- Coordinate with dentists, patients, and team members to maintain smooth workflow
- Keep patient records and reports accurate and updated
- Perform other related administrative tasks as needed
Qualifications:
- Bachelor's degree or relevant customer service experience
- Excellent written and verbal English communication skills
- Friendly, patient-centered, and able to build positive rapport
- Fast learner with a collaborative, team-first attitude
- Tech-savvy with strong problem-solving abilities
- Stable high-speed internet connection (with backup preferred)
- Quiet, professional workspace with a plain background
- Dual-monitor setup
Technical Requirements:
- Processor: Intel i5 10th Gen / AMD Ryzen or better
- RAM: At least 8GB (16GB recommended)
- Webcam: 1080p (e.g., A4 Tech PK-910H)
- Noise-canceling headset (e.g., Logitech H390)
- UPS/power backup to avoid interruptions
Training Program Includes:
- Dental procedures and terminology
- Effective patient communication
- Training on dental management software
Training Details:
- Allowance: ₱10,000 per month + night differential
- Schedule: 11:00 PM – 5:00 AM (PH Time)
Upon successful completion of training, you will shift to a full 9-hour work schedule.
Job Types: Full-time, Permanent
Pay: Php18, Php20,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
Work Location: Remote
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