Call Center Assistant Quality Manager

About the job Call Center Quality Manager - Alabang TASQ is urgently looking to fill an on-site position for a Quality Manager (Alabang). The pre-screening interview will be conducted over the phone. About the job Quality Manager (Alabang) Responsibilities Responsible for designing new processes for QC functioning to meet client specific requirements;...

About the role We are seeking a Call Center Agent to join our team at AUGUSTIN INTERNATIONAL CENTER, INC.' in Putatan Muntinlupa City Metro Manila. This is a full-time position, and we're looking for candidates who are available to start immediately without the need for a final interview. What you'll be doing Responding to inbound calls from customers and...

Welcome to One Call Solutions, a premier in-house contact center strategically located in the heart of Davao City. We are founded on the principle that exceptional client outcomes are a direct result of a supported, dedicated, and empowered team. As an "in-house" company, we operate as the dedicated, internal customer and operational support team for our...

Position Title: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Support Type: Voice Work Setup: Fully Onsite in Cebu Shift & Rest Days: 24/7 schedule Educational Qualification: Undergraduate or College Graduate Work Experience: Minimum of 2+ years as a QA Analyst in a BPO environment, preferably in retail or any other...

Call Center Quality Analyst - (Cebu) | Onsite About the job Call Center Quality Analyst - (Cebu) | Onsite Position Title: Quality Analyst - Retail (Cebu) | OnsiteAccount Type: Retail Start Date: August 15 Work Setup: Fully Onsite in Cebu Educational Qualification: Undergraduate or College Graduate Work Experience: Minimum of 2+ years as a QA Analyst in a BPO...

Company Overview One Call Solutions is a leading in-house provider of comprehensive business solutions. We are dedicated to creating a supportive and thriving work environment for our employees by offering a unique "stay-in" arrangement. Our model is designed to eliminate the logistical and financial burdens associated with daily commuting and living...

Overview Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our...

The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team’s point of contact for...

Answer incoming calls and provide assistance to customers in a timely manner. Resolve customer inquiries and complaints effectively while maintaining a positive attitude. Document calls and interactions in the company's customer relationship management system. Provide product information and support to enhance customer experience. Collaborate with team...

*Call Center Position WFH, Cold Call Appointment Setting Job Description:* *Job Title:* Appointment Setter (Remote) *Key Responsibilities:* - Make outbound calls to potential customers to set appointments for sales or services - Utilize persuasive communication skills to engage prospects and schedule meetings - Meet or exceed monthly appointment setting...