Quality Assurance Test Lead

2 days ago

Makati City, Philippines Hrtx Full time

Quality Assurance Lead CR Eco System Location: Philippines Position Purpose The Quality Assurance Lead will play a key role in ensuring the delivery of a high-quality, internally developed enterprise software platform deployed across Europe and Asia Pacific. This role involves creating comprehensive test plans, collaborating with distributed teams across multiple regions, and working closely with Build teams to support successful software deployment. Key Responsibilities Development and Quality Assurance Develop and maintain test plans to support the delivery of the Commercial Risk Eco System in Europe and Australia. Establish and uphold QA standards, best practices, and testing methodologies as part of the delivery framework. Define, communicate, and execute the required testing scope to meet project and business objectives. Provide guidance to QA teams on effective testing strategies and approaches to ensure high-quality deliverables. Assign tasks, set priorities, and monitor progress within the QA team. Collaborate with the test team to design and execute comprehensive test scenarios covering all functional and technical requirements. Review and assess issues raised by the team, logging and managing tickets in Azure DevOps when necessary. Evaluate and implement test automation tools and frameworks to enhance testing efficiency and coverage. Governance and Delivery Ensure compliance with organizational processes and security standards. Coordinate with security teams on the resolution of any security-related issues. Work closely with support teams to enhance skills, knowledge sharing, and tool adoption. People and Financial Management No direct reports or financial responsibilities at this stage. Skills and Competencies Strong analytical and abstract problem-solving skills. Innovative thinker with the ability to translate complex issues into actionable solutions. Excellent written and verbal communication skills in English; additional language skills in French, Dutch, or German are a plus. Empathy and strong interpersonal skills to work effectively across diverse teams and cultures. Qualifications and Experience Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 6 years of hands-on experience in software testing, including solid knowledge of testing methodologies, terminology, scripting, and test reporting. Proven experience in mentoring and guiding QA teams in best practices. Strong background in developing and executing test plans, test cases, and test scenarios with thorough documentation of results. Expertise in defect tracking and management, including leading program-level defect triage across multiple teams. Excellent multitasking, communication, and problem-solving skills within a fast-paced, complex environment. Good understanding of change management and how testing supports business outcomes. Ability to manage multiple priorities and deliver within deadlines. Preferred Experience Experience working in large enterprise environments and within Agile/Scrum teams. Demonstrated ability to influence and collaborate effectively across distributed teams and diverse cultures. Background in the insurance or financial services industry is highly desirable.

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