Trainer - Ecommerce

2 days ago

Cebu City, Philippines TASQ Staffing Solutions Full time

About the job: Trainer - Ecommerce (Cebu) | Onsite Nature Of the Account: Ecommerce Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule: 24x7 Educational Requirement: Finished at least 2 years in college without back subject(s) Work Experience: Minimum 1 year experience as a trainerPreferred: Retail background, but can be a trainer for any customer service accountsGood communication skills Responsibilities: Training Needs Assessment: Identify skill gaps and training requirements through surveys, interviews, and performance analysis.Curriculum Development: Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.Training Delivery: Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.Evaluation and Improvement: Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.

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