Frontline, Collections and Ledger Management Team Lead
2 weeks ago
Job descriptionThe Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis; and timely reports given and made available for the management purposes. KEY FUNCTIONS/DUTIES AND RESPONSIBILITIES: 1. Monitors daily productivity of staffs to ensure that all accounts endorsed for callout are efficiently done through all effort means of contacting the clients and other key objectives are achieved. 2. Provides supervision and side by side trainings to Frontline, Collections and LMS associate to deliver high and quality customer service. 3. Measures the operational performance of the staff and provides necessary training, coaching or guidance if required. He/she is responsible in conducting regular meeting with staffs to discuss performance reviews and provide recommendations to improve the quality and quantity of the work done. 4. Coordination with internal Operations unit regarding policies, processes and other concerns related to the unit. 5. Ensure that customer complaints are resolved in a timely and professional manner. In severe/complex cases, he/she has to escalate to Customer Financing - HDMF Head for resolution. 6. Creates, modifies and prepares daily and periodic reports to be used internal to the unit and for the management purposes. 7. Works closely with the Customer Financing - HDMF Head in providing immediate and long term solutions to the problems encountered.
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Muntinlupa, Philippines Filinvest Group Full timeJob descriptionThe Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis;...
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Muntinlupa, Philippines Filinvest Group Full timeJob description The Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all efforts means. Ensures that key service levels and other key objectives are achieved; policies and process metrics are being followed on a daily basis;...
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Collections Manager
5 days ago
Mandaluyong City, National Capital Region, Philippines AMG Collections Services Inc. Full time ₱1,200,000 - ₱3,600,000 per yearAbout UsWe are a leading credit & debt management company, servicing fintech, banking, and finance clients with portfolios under management. We are seeking an experienced Collections Manager to lead our local collections team, drive performance, and maintain strong relationships with our partners and clients.Key ResponsibilitiesLead and manage collections...
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Team Lead, General Ledger
2 weeks ago
Cebu City, Central Visayas, Philippines Dover Corporation Full time ₱1,200,000 - ₱2,400,000 per yearTeam Lead, General Ledger (NAM)Location:Cebu City, 07, PHWork Arrangement: HybridPOSITION TITLE: LEAD – GENERAL LEDGERREPORTING TO: Manager – General LedgerLOCATION: Cebu, PhilippinesSummary Description:Working with an emerging shared services organization, the General Ledger Team Lead is responsible for leading and supporting a Dover business segment's...
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Team Lead, General Ledger
2 weeks ago
Cebu City, Central Visayas, Philippines Dover Business Services Europe Full time ₱900,000 - ₱1,200,000 per yearPOSITION TITLE: LEAD – GENERAL LEDGERREPORTING TO: Manager – General LedgerLOCATION: Cebu, PhilippinesSummary DescriptionWorking with an emerging shared services organization, the General Ledger Team Lead is responsible for leading and supporting a Dover business segment's processing of general ledger transactions. While managing a small team of...
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UK Accountant
2 weeks ago
Quezon City, Philippines Frontline Accounting Full timeJoin the UK Accountant role at Frontline Accounting. We support clients by delivering high‑quality accounting services that align with their financial goals. The role focuses on managing accounting functions, ensuring compliance with UK accounting standards, and contributing to the preparation of financial statements. Successful candidates who are willing...
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AU Tax Accountant
4 days ago
Quezon City, Philippines Frontline Accounting Full timeWe are seeking a detail‑oriented and reliable Intermediate Accountant with 2‑3 years of experience to support our finance and accounting operations in an offshore setting. This position involves working closely with the onshore team to ensure timely and accurate financial reporting, reconciliations, and day‑to‑day accounting functions. Duties and...
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U.S. General Ledger Manager
2 weeks ago
Muntinlupa, Philippines Allegro MicroSystems Full time2 days ago Be among the first 25 applicants The Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer...
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U.S. General Ledger Manager
2 weeks ago
Muntinlupa, Philippines Allegro MicroSystems Full timeThe Allegro team is united by a clear purpose—advancing technologies that make the world safer, more efficient, and more sustainable. With over 30 years of experience in semiconductor innovation, we bring that purpose to life across every part of the business—from breakthrough product development and customer success to how we show up for each other and...
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Collections Supervisor
5 days ago
Mandaluyong City, National Capital Region, Philippines AMG Collections Services Inc. Full time ₱350,000 - ₱1,050,000 per yearAbout UsAs part of our collections operations, we require a Collections Supervisor to oversee teams of collecting agents and ensure daily execution of collections strategy, quality, and performance under the Collections Manager. You will work closely with internal leadership and client stakeholders in fintech / banking to maintain service levels and...