Chief Information Officer

1 week ago


Muntinlupa, Philippines Filinvest Group Full time

FILINVEST COMPANY: CHROMA HOSPITALITY, INC. Position Summary: This role encompasses both strategic and operational responsibilities, leveraging technology to drive business value, enhance the guest experience, and ensure secure and efficient operations. Scopes and Responsibilities: Strategic Leadership Align IT with business goals and ensure that technology initiatives support overall business strategyLead digital transformation and modernization efforts, e.g., frictionless and contactless technologies, AI for guest personalization, business analyticsBe the innovation champion by exploring and evaluating emerging technologies, e.g., AI, blockchain, smart room technology IT Governance and Compliance Develop and set IT polices, data security protocols, and SOPs across hotels and corporate officeEnsure adherence to regulatory compliance, e.g., Data Privacy Act, PCI DSS Infrastructure and Systems Oversight Oversee the selection, deployment, maintenance of hotel systemsEnsure high availability of internal network and internet accessCybersecurity oversight Vendor and Partner Management Evaluate and recommend vendors for hardware, software, and servicesNegotiate and enforce service level agreements with service providers Financial Planning Plan and control the IT budget across the hotels and corporate officeImplement cost effective technologies Data and Analytics Oversee implementation of analytic platforms for operational KPIs, guest behavior, and business intelligenceEnable seamless data flow and integration across systems Leadership and Team Building Build and lead IT teams at corporate and property levelsResponsible for talent development, upskill team on new technologies



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