Senior Technical Support Specialist

1 week ago


Barcelona, Philippines beBeeCustomerSupport Full time ₱100,000 - ₱120,000
Job Opportunity

Seeking skilled and customer-focused technical support specialists to provide expert assistance and troubleshooting expertise for a variety of clients.

You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and professionalism.

Candidates must have prior call center experience and reside within 80km of our office. Key skills include:

  • Responding to inbound technical support requests via phone, chat, or email
  • Diagnosing and troubleshooting hardware, software, and network issues
  • Guiding customers through step-by-step solutions and escalating complex issues when necessary
  • Documenting all customer interactions accurately in the system

To be considered for this position, please submit your application on our company careers page, including screening questions and a brief pre-employment test.

Required Skills:

Technical knowledge of hardware, software, and network systems.

Excellent communication and problem-solving skills.

Ability to work independently and as part of a team.

Benefits:

Competitive salary and benefits package.

Opportunities for career advancement and professional growth.

Other Requirements:

Reside within 80km of our office.



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