Chief Client Growth Strategist

1 day ago


Cebu City, Central Visayas, Philippines beBeeCustomerSuccess Full time $90,000 - $120,000

The role of an Enterprise Customer Success Manager involves fostering strong relationships with clients to drive growth, reduce churn and expand existing accounts. This position requires a strategic thinker who can align customer objectives with the company's goals.

Key Responsibilities
  • Develop and execute plans to onboard new customers by introducing relevant products and services.
  • Collaborate with cross-functional teams, including Sales, Field Engineering and Support to develop engagement strategies.
  • Manage a portfolio of customers, identifying opportunities for growth and renewal.
  • Conduct regular reviews with stakeholders to assess progress and adjust strategies as needed.
Requirements
  • Minimum 5 years of experience in IT, Linux OS, data applications, storage, cloud, networking, security, migration or IoT.
  • Excellent presentation and communication skills for complex software discussions.
  • Ability to improve internal processes and deliver projects on time.
  • Team player with experience interacting across departments and levels.
  • Knowledge of agile methodologies.


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