Customer Service Ambassador

1 day ago


Angeles City, Central Luzon, Philippines TAHJNSDMM Management Services Inc. Full time

Company Overview:

TAHJ/NSDMM Management Services Inc. is a dynamic and innovative company that prides itself on delivering exceptional service to its clients.

Job Summary:

We are seeking a highly motivated and experienced Concierge and Lounge Attendant to join our team. The successful candidate will be responsible for providing top-notch customer service, ensuring seamless experiences for our clients, and promoting the company's values and mission.

Responsibilities:

  • Providing exceptional customer service, responding promptly to client inquiries, and resolving issues in a professional manner.
  • Coordinating events, functions, and activities within the hotel or residential building, ensuring smooth execution and exceeding client expectations.
  • Maintaining high standards of professionalism, integrity, and discretion in all interactions with clients, colleagues, and stakeholders.
  • Developing and implementing strategies to enhance the overall client experience, driving loyalty and retention.
  • Collaborating with internal teams to ensure seamless communication and delivery of services.

Requirements:

To be successful in this role, you will need:

  • A Bachelor's Degree in Hotel and Restaurant Management, Tourism, Mass Communications, or a related field.
  • At least 6 months of proven work or internship experience in a similar role, preferably in a hotel or high-end residential building.
  • Excellent verbal and written communication skills, with fluency in English.
  • A strong sense of maturity, adaptability, and willingness to learn and grow.

Benefits:

We offer a competitive compensation package, including salary, benefits, and opportunities for professional growth and development.

About Us:

TAHJ/NSDMM Management Services Inc. is a leading provider of management services, dedicated to delivering exceptional results and exceeding client expectations. We are committed to fostering a culture of excellence, innovation, and teamwork, and we seek like-minded individuals who share our values and passion for delivering outstanding service.



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