Patient Advocate Specialist

24 hours ago


Angeles City, Central Luzon, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

At the heart of our organization lies a vital role: the Patient Care Coordinator. This position plays a pivotal part in ensuring seamless interactions between customers, vendors, and business associates.

Job Description

This role involves providing top-notch support to customers via various channels, including phone, email, online chat, or in-person interactions. The ideal candidate will possess excellent communication skills, active listening abilities, and a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Interact with customers to provide support and information on assigned products or services.
  • Resolve customer complaints and concerns in a timely and professional manner.
  • Maintain accurate records of customer interactions, including inquiries, comments, or complaints.
Requirements
  • Exceptional communication and interpersonal skills.
  • Able to work effectively in a fast-paced environment.
  • Proficient computer skills with the ability to learn new software.
Qualifications
  • High school diploma or equivalent.
  • Customer service experience is required.
Benefits
  • We offer a comprehensive benefits package, including HMO, life insurance, PTO credits, and more.
  • Ongoing training and career growth opportunities.
About Us

Our organization values its employees and strives to create a positive work environment that fosters growth and development.



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