Customer Support Advocate

1 day ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱500,000 - ₱800,000
Remote Customer Service Representative

We are seeking a dedicated and enthusiastic Remote Customer Service Representative to join our team. This role involves providing exceptional customer support during night shifts, handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

This is a full-time opportunity that offers the flexibility of remote work, making it ideal for candidates who excel in a virtual environment.

The successful candidate will have prior experience in a customer service role, preferably in a remote or night shift setting, and excellent verbal and written communication skills in English.

They will also be experienced with CRM software and customer support tools, possess strong problem-solving and troubleshooting abilities, and be able to manage multiple tasks and priorities in a fast-paced environment.

The following qualifications are required:

  • Prior experience in a customer service role.
  • Experience with CRM software and customer support tools.
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and troubleshooting abilities.
  • Ability to manage multiple tasks and priorities.

The selected candidate will be comfortable using various communication platforms and remote work tools, and will have a high school diploma or equivalent; a degree in a related field is a plus.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application.

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