Career Launch Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomer Full time $800 - $1,300

Are you looking to launch your career in a dynamic and innovative industry?

We have an exciting opportunity for an Entry-Level Customer Success Associate to join our team.

Job Title: Customer Success AssociateAbout the Role:
  • Customer Ownership: Take full ownership of customer feedback and general inquiries, providing timely and effective solutions to drive positive change throughout the business.
  • Process Improvement: Help drive process improvements by identifying and solving customer issues and proposing next-level process enhancements.
  • Customer Support: Responding to complex customer queries via email or Zendesk, ensuring seamless communication and issue resolution.
What We're Looking For:
  • Investment Knowledge: Have knowledge or interest in investing in the share market, with a basic understanding of financial statements.
  • Financial Acumen: Understand financial and/or investment terminologies, with great communication skills to articulate complex ideas.
  • Results-Driven: Be results-driven and problem-solver, with the ability to adapt to different situations and work effectively in a fast-paced environment.
  • Flexibility: Demonstrate flexibility and willingness to work on a shifting schedule/holidays/weekends, with a love for taking challenges and helping others succeed.

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