Administrative Support Professional
3 days ago
About the Job:
We are seeking an experienced Administrative Support Professional to join our team at ISTA Solutions. In this role, you will provide administrative support to our healthcare team, including managing dental claims, coordinating with insurance companies, and communicating with clients and dental professionals.
Responsibilities:
- Manage dental claims from submission to resolution.
- Coordinate with insurance companies to verify coverage and obtain necessary authorizations for dental procedures.
- Communicate effectively with clients, insurance providers, and dental professionals to ensure smooth claim processing.
- Review and interpret dental procedures and treatment plans for insurance compatibility.
- Maintain detailed records of claims, authorizations, and communications with insurance providers.
Requirements:
- A minimum of 6 months BPO experience in a Healthcare Account is required.
- Familiarity with Dental Claims is a must.
- Good verbal and written English skills are essential.
- The ability to work onsite in Makati and willingness to work night shifts is required.
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