Caregiver Coordination Specialist

2 days ago

Cainta, Calabarzon, Philippines beBeeScheduler Full time ₱12,000 - ₱18,000
Homecare Scheduler Job Opportunity

This role ensures seamless client care by efficiently managing and coordinating caregiver schedules to meet each individual client's needs.

The Homecare Scheduler plays a vital link between clients, caregivers, and the organization, maintaining strong communication and resolving scheduling conflicts promptly.

Key Responsibilities:
  • Assign caregivers based on client needs, skills, and availability, planning for staffing gaps.
  • Adjust schedules for emergencies, last-minute absences, and urgent client needs.
  • Communicate schedule changes to caregivers and clients, offering incentives for hard-to-fill shifts.
  • Act as the main contact for caregivers, handling availability, assignments, and policy updates.
  • Maintain accurate records in scheduling software, tracking availability and backup schedules.
  • Resolve scheduling conflicts and caregiver disputes efficiently.
Additional Responsibilities:
  • Keep financial records updated in QuickBooks, auditing and reconciling reports.
  • Manage accounts payable, verify caregiver timesheets, and ensure accurate payroll processing.
  • Ensure timely invoicing and payment collection from clients.
Onboarding Process:
  • Get familiarized with organizational processes, scheduling software, and caregiver-client matching protocols.
  • Shadow senior team members to understand workflow and client expectations.
  • Begin managing lower-risk scheduling assignments under supervision.
  • Develop familiarity with caregiver profiles, availability, and specific client care needs.
  • Attend daily scheduling meetings and contribute to coverage solutions.
Requirements:
  • At least 1-2 years of experience as a Homecare Scheduler or in client relations in the homecare or healthcare industry (preferably in the US).
  • Experience using scheduling software and ability to manage 75 clients and 300 hours of schedules.
  • Background experience in Financial and Project Management is a plus.
  • Background experience in Bookkeeping, QuickBooks and P&L preparation is desired.
  • Strong time management and communication skills are essential.
Preferred Qualifications:
  • Prior experience in homecare, healthcare, or senior care.
  • Familiarity with HIPAA compliance and caregiver credentialing is an asset.
Benefits:
  • Competitive Salary: To be discussed during the interview.
  • Remote Work: Fully remote—work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Direct Mentorship: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Work and connect with professionals around the world.
  • Work-Life Balance: Flexible hours that support a healthy work-life balance.

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