Career Growth Opportunity

2 days ago


Cebu City, Central Visayas, Philippines beBeeGrowth Full time $30,000 - $50,000
Customer Service Representative Opportunity

MCI specializes in delivering tailored solutions to meet the diverse needs of clients. We are seeking enthusiastic customer service representatives to support various customer service initiatives for a portfolio of well-known clients.

">Key Responsibilities
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
Qualifications
  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
Benefits
  • Competitive compensation package
  • Opportunities for growth and promotion
  • Employee shuttle services
  • Company retreats and off-site events
What We Offer

We provide a supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package including competitive compensation, employee shuttle services, company retreats, and off-site events.



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