Operations Excellence Manager

Job Title: Assistant Manager - Recruitment, Talent Hunting, Volume Hiring, Vendor Management, Stakeholder ManagementKey Responsibilities:Oversee and manage multiple lines of business ensuring smooth operations and alignment with business objectives.Overall responsible for achieving all KPIs for the account.Develop, implement, and optimize client processes to...

About IntouchCXCompany CultureWe believe in empowering our people to drive positive change and deliver outstanding results for our clients. Our team's passion for innovation and customer experience management drives us to excel in the BPO industry.We've built a reputation as a trusted partner, with a strong focus on growth and innovation. Our people are...

About the Role: TASQ Staffing Solutions is looking for an experienced Workforce Management Executive to join our team. In this role, you will be responsible for managing our workforce to ensure optimal productivity and efficiency. If you have a passion for operational excellence and are looking for a new challenge, we encourage you to apply.Responsibilities:...

Job DescriptionThe Operational Excellence Manager is responsible for overseeing the operational deliverables of the Quality Team at TDCX Philippines. This includes leading and developing Senior Quality Officers and Quality Leads to drive internal and client weekly, monthly, and quarterly performance reviews.This role represents the QA department in internal...

We are a trusted partner for clients seeking to achieve their customer experience aspirations.Our Operational Excellence Manager will perform all channel monitoring to evaluate employee behavior and customer service performance. The ideal candidate will collaborate with call quality team members and QA Manager to identify and streamline QA processes and...

Job OverviewThe role of Senior Operations Manager at Wipro Technologies in Cebu is to ensure exceptional customer service delivery through effective project management, service metrics tracking, and issue resolution.Key Responsibilities:Oversee Service DeliveryDelivery GovernanceTechnical Issue ResolutionResource Allocation & RetentionProcess...

Job DescriptionWe are seeking a highly skilled and experienced Operational Excellence Manager to lead our Client Delivery and Operations team. As the primary point of contact for clients, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and VAs.The successful candidate will drive process...

XtendOps Cebu, Central Visayas, PhilippinesAbout XtendOps Sr. Customer Success ManagerXtendOps is a pioneering company in the outsourcing and offshoring industry. We offer customized solutions to our clients, empowering them to achieve their business goals.ResponsibilitiesOperational ExcellenceDevelop and maintain a deep understanding of operational rigor...

About the RoleWe are seeking a highly skilled Unit Head for Business Operations to join our team at Fresenius Medical Care. This is an exciting opportunity for a seasoned professional to lead our business operations and drive excellence in clinical services. Job Description Supporting Operational Excellence: Collaborate with the Operations Manager to...

Job Description: Senior Operations ManagerAs a Senior Operations Manager at Wipro, you will play a critical role in driving business growth and improving efficiency. You will be responsible for managing our travel account and leading cross-functional teams to achieve business objectives.Key Responsibilities:Manage and coordinate multiple teams to drive...

At Wipro Digital Operations and Platforms, we are seeking a highly experienced Operations Director to oversee multiple lines of business, ensuring smooth operations and alignment with business objectives. The ideal candidate will have more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling over 200+...

About the Job:We are looking for an experienced Business Transformation Manager to lead business excellence initiatives at TASQ Staffing Solutions.About the Position:Lead business excellence initiatives, driving process improvements, and analyzing data for decision-making.Develop and deliver training programs on business excellence principles, focusing on...

Are you ready to take on a new challenge and make a real impact? At IntouchCX, we're looking for a Senior Operations Manager to drive performance and operational excellence for our partners.About the JobThis role requires a fearless attitude and a passion to contribute to our culture. As a Senior Operations Manager, you will be responsible for developing and...

Kuehne + Nagel AS requires an Integrated Logistics Specialist SC-YY to work closely with our team to achieve supply chain compliance and operational excellence.Main ResponsibilitiesTo identify and solve problems in the daily operations flow to prevent potential service failure and drive operational excellence.Set up reports in systems for regular data audits...

Location: CebuJob Summary:Operational Excellence is responsible for driving operational efficiency through the design and implementation of process improvements.Key Responsibilities:• Identify and evaluate strategic opportunities, conducting thorough analysis and research to develop insightful recommendations for both strategic direction and specific...

Key ResponsibilitiesThe successful candidate will be responsible for managing relationship with assigned distributors/customers, establishing strategic cross-functional relationships, and resolving customer concerns and issues.Key Responsibilities:Develops and maintains distributor/customer profiles, business planning, and review presentations.Conducts...

Required Skills and QualificationsA degree in any field and extensive experience of leading and managing large teams in operations environment.A minimum of 8+ years of working experience in the related field is required for this position.Proven ability to successfully manage people, processes, and technology.Ability to work in a process-driven, tight...

About the RoleWe are looking for a highly motivated Operational Excellence Coordinator to support our ongoing efforts to improve business processes and drive operational efficiency.Key DutiesConduct thorough analysis of current business processes to identify opportunities for improvement.Collaborate with cross-functional teams to develop and implement...

Job DetailsWe are seeking a highly motivated Quality and Process Excellence Lead to join our team. The successful candidate will be responsible for leading process excellence initiatives and driving improvement projects.Key Skills:Process improvement methodologies (Six Sigma, Lean, Kaizen).Leadership and communication skills.Analytical and problem-solving...

Wipro Digital Operations and Platforms is seeking a highly skilled Project Management Lead to lead, mentor, and develop a high-performing team, fostering a culture of accountability and excellence. The ideal candidate will have more than 5 years of experience in a management position, with at least 2 years in an Ops Manager role handling over 200+ FTE.Main...