Customer Support Representative
1 month ago
We are seeking a highly skilled Customer Support Representative to join our team at the Crackerjack Corporation. In this role, you will be responsible for providing exceptional customer service and support to our clients.
About the Role- Identify and assess customers' needs to achieve satisfaction
- Know our products inside and out so that you can answer questions
- Ensure that consumers are satisfied with products or services by handling complaints and inquiries
In this position, you will be responsible for:
- Providing accurate, valid, and complete information by using the right methods/tools
- Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
- Keeping records of customer interactions, processing customer accounts, and filing documents
- Following communication procedures, guidelines, and policies
- Working with a team of CSRs to find appropriate solutions to problems
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Ensuring customer satisfaction and providing professional customer support
- Upholding customer confidentiality, especially regarding financial matters and identity
- Processing customer refunds, shipments, and account adjustments
To be successful in this role, you will need:
- A strong understanding of customer service principles and practices
- Excellent communication and problem-solving skills
- The ability to work effectively in a team environment
- A high level of organizational and time management skills
In return for your hard work and dedication, we offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience.
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Customer Support Representative
4 weeks ago
Clark, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a skilled Customer Support Representative to join our team.About UsNeksjob Corporation is a leading provider of customer support services to top brands around the world.We offer exciting performance bonuses and account-specific allowances to recognize outstanding contributions.Job SummaryAs a Customer Support...
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Customer Service Representative
4 months ago
Clark, Philippines Neksjob Full timeCustomer Service Representative We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have...
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Customer Support Associate
11 hours ago
Clark, Philippines Neksjob Full timeCompany Overview:Neksjob is a dynamic organization that thrives on delivering exceptional customer experiences. About the Role:We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for managing customer queries and complaints across multiple communication channels. Key...
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Customer Service Representative
4 months ago
Clark, Philippines Neksjob Full timeCustomer Service Representative We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have...
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Clark, Philippines Neksjob Full timeAbout NeksjobNeksjob is a dynamic and innovative company that values exceptional customer service. Our team is dedicated to delivering outstanding support to our clients, and we're seeking a skilled Customer Service Representative to join our crew.Job Description:We're looking for a highly motivated and experienced Customer Service Representative to take on...
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Customer Service Representative with Experience
4 weeks ago
Clark, Philippines Neksjob Full timeAbout NeksjobNeksjob is a dynamic organization dedicated to delivering exceptional customer service.Salary DetailsWe offer a competitive salary, taking into account the location and industry standards. Our estimated monthly salary for this position is PHP 20,000 - PHP 30,000 (subject to adjustment based on performance and qualifications).Job...
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Neksjob Corporation Representative
11 hours ago
Clark, Philippines Neksjob Corporation Full timeNeksjob Corporation is seeking a dedicated and customer-focused representative to join our team.Job Description:As a Neksjob Corporation Representative, you will be the primary brand advocate for the assigned account. Your role will involve delivering exceptional support to customers and clients of top brands worldwide.Responsibilities:Provide outstanding...
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Customer Service Representative
11 hours ago
Clark, Philippines Crackerjack Corporation Full timeJob DescriptionWe are seeking a skilled Customer Service Representative - Product Expert to join our team at Crackerjack Corporation. As a key member of our customer support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.About UsAt Crackerjack Corporation, we pride...
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Customer Support Associate
1 week ago
Clark, Philippines StackPh GDV Business Services Full timeAt StackPh GDV Business Services, we are seeking a skilled Customer Support Associate to join our team. As a valued member of our customer service department, you will play a vital role in providing exceptional support to our clients.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under...
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Healthcare Customer Service Agents
5 months ago
Clark, Philippines TORCH Solutions Full timeAPPLY NOW! WE URGENTLY NEED HEALTHCARE ACCOUNT AGENTS! We are looking for a customer service representative to join our healthcare services team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The representative will also assist with account management and provide...
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Healthcare Customer Service Agents
5 months ago
Clark, Philippines TORCH Solutions Full timeAPPLY NOW! WE URGENTLY NEED HEALTHCARE ACCOUNT AGENTS! We are looking for a customer service representative to join our healthcare services team. The role involves providing excellent customer service to clients, resolving their inquiries and issues, and ensuring customer satisfaction. The representative will also assist with account management and provide...
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Customer Service Representative
1 month ago
Clark Pampanga, Philippines Velasco Outsourcing Company Full timeJob Title: Customer Service Representative - Clark Pampanga OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Velasco Outsourcing Company in Clark Pampanga.About the JobThis is an exciting opportunity for individuals who are passionate about providing exceptional customer service and have a strong...
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SM Clark Pampanga, Philippines Velasco Outsourcing Company Full timeAbout Velasco Outsourcing CompanyWe are a dynamic outsourcing company seeking highly skilled and motivated individuals to join our team as Customer Service Representatives.Compensation and BenefitsWe offer an attractive salary of up to 24k per month, in addition to a one-time sign-on bonus of up to 25k. Our employees also enjoy comprehensive Health...
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Customer Support Specialist
1 month ago
Clark, Philippines Asurion Full timeWe are currently hiring Technical Support Experts for our Sales Program. Our company, Asurion, is a leading provider of technology solutions and services.Job Description:As a Customer Support Specialist - Technology Sales, you will be responsible for providing technical expertise to clients on inbound calls or other electronic input. Your primary goal will...
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Customer Service Team Member
2 weeks ago
Clark, Philippines StackPh GDV Business Services Full timeAbout the JobStackPh GDV Business Services is seeking a highly motivated and customer-focused Customer Service Representative to join our team. The successful candidate will have excellent communication skills, a positive attitude, and a strong desire to provide exceptional customer service.
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Customer Service Ambassador
1 month ago
Clark, Philippines Lexie staffing and consulting Full timeWe are seeking skilled Customer Service Representatives to join our Lexie Staffing and Consulting team. This role involves providing exceptional customer service to clients via phone, email, or chat.Job SummaryThis is a fantastic opportunity for individuals who enjoy helping others and working in a fast-paced environment. As a Customer Service...
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Sm clark, Philippines Work Services Full timeWork Services">We are currently seeking a skilled Customer Service Representative to join our team in Pampanga. As a key member of our customer service unit, you will be responsible for delivering exceptional customer experiences and providing timely solutions to customer inquiries.">About the Role:">This is a permanent role offering a competitive salary...
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Call Center Representatives
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Clark, Philippines Lexie staffing and consulting Full timePTPA. We're Hiring! Customer Service Representatives (CSR) Location: Multiple sites nationwide Hiring Process: 1-Day Virtual Interview Join our team as a Customer Service Representative for a Tagalog-speaking international account! The best part? The entire hiring process takes just 1 day, and it’s done virtually! Qualifications: High School Graduate...
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IT Support
2 months ago
Clark, Philippines Crackerjack Corporation Full timeConsulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance metrics. Updating computer software. as well as upgrading hardware and...
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IT Support
2 months ago
Clark, Philippines Crackerjack Corporation Full timeConsulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance metrics. Updating computer software. as well as upgrading hardware and...