Customer Support Associate

18 hours ago


Clark, Philippines Neksjob Full time

Company Overview:

Neksjob is a dynamic organization that thrives on delivering exceptional customer experiences.

 

About the Role:

We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for managing customer queries and complaints across multiple communication channels.

 

Key Responsibilities:

  • Process orders, modifications, and escalate complaints in a timely manner
  • Provide excellent customer service, ensuring high levels of satisfaction and loyalty
  • Collaborate with internal teams to resolve complex issues and improve overall customer experience

 

Requirements:

  • At least 2 years of experience in customer-facing roles
  • High school diploma or equivalent required; degree preferred
  • Strong communication and problem-solving skills
  • Able to work flexible hours, including evenings and weekends

 

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment

 

Join Our Team:

If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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