Customer Support Associate
18 hours ago
Company Overview:
Neksjob is a dynamic organization that thrives on delivering exceptional customer experiences.
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for managing customer queries and complaints across multiple communication channels.
Key Responsibilities:
- Process orders, modifications, and escalate complaints in a timely manner
- Provide excellent customer service, ensuring high levels of satisfaction and loyalty
- Collaborate with internal teams to resolve complex issues and improve overall customer experience
Requirements:
- At least 2 years of experience in customer-facing roles
- High school diploma or equivalent required; degree preferred
- Strong communication and problem-solving skills
- Able to work flexible hours, including evenings and weekends
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
Join Our Team:
If you are a motivated and customer-focused individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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