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Digital Operations Specialist

1 week ago

Manila, National Capital Region, Philippines dataSpring, Inc. Full time
Job Description

We are seeking a highly skilled Digital Operations Specialist to join our team at dataSpring, Inc. In this role, you will provide support in panel management activities with a focus on web-site operation.

Key Responsibilities:

  • Provide website and application operation, including handling inquiries from panelists, exchanging points, user handling, documenting work, and preparing reports.
  • Support the Vice President, Global Panel & Partnership Development in terms of panel management.
  • Have full knowledge and use internal solutions for panel management.
  • Work on routine operations as assigned.
  • Determine customers' needs and share them with the team.
  • Understand market competition by comparing our panel product to competitors' products.
  • Keep improving technical and research knowledge.

Common Activities:

  • Maintain the public image of the company.
  • Report any identified financial and other risks to immediate superiors or management.
  • Function as a cooperative and active member of the team.
  • Complete other administrative work as required.
  • Contribute to entire dataSpring, Inc. (and/or other local offices) as a Springer, besides SEA Panel Management tasks assigned.