Site Reliability Engineer: Unlock Exceptional Experiences

2 days ago

Makati City, National Capital Region, Philippines beBeeSiteReliability Full time ₱50,000 - ₱100,000
Senior Site Reliability Engineer

The Senior Site Reliability Engineer (SRE) will report to the SRE Manager in support of a leading travel company by utilizing application and user performance data to guide informed decision-making.

The Senior SRE will use application and user performance metrics collected from various sources and tools to support tasks such as initial triage of critical production incidents, bug analysis, implementation of best practices in site reliability engineering, infrastructure optimization, and seamless collaboration between internal teams and external service providers.

Key Responsibilities:
  • Product Health: Responsible for the Incident Management, Application Performance, Configuration Management and Operational Readiness of the products within his/her ownership.
  • Incident Management: Is responsible for a team of resources prepared to react quickly to production incidents with the goal to restore systems/applications back to normal service operation as quickly as possible and minimize the impact on customer experience or business operations.
  • Application Performance Management (APM): Ensures the proactive monitoring and management of performance and availability of the software applications within the products s/he is responsible for.
  • Configuration Management. Leads the team(s) in implementing and maintaining technology standards and practices across product definition and product configuration.
  • Change Control Governance. Ensuring all production changes required by the product teams are carried out in a planned and authorized manner, within established change control policies and procedures.
  • Production Operations Readiness.Ensure all product implementations go through an operational readiness review.
Qualifications:
  • 6-10 years in Site Reliability Engineering (SRE), DevOps, QA, or a related IT operations role.
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or other relevant advanced degree preferred.

This is a mid-senior level position that requires excellent technical expertise, problem-solving skills, and ability to collaborate with cross-functional teams.

We are looking for someone who is passionate about site reliability engineering and has a strong background in cloud platforms, API design principles, monitoring and logging tools, and automation scripts.

The ideal candidate should have a solid understanding of AI/ML and Generative AI techniques and be able to apply them to reduce alert noise, predict incidents, and develop automation workflows.

Why You'll Love This Role:
  • Collaborate with development, QA, and IT teams to ensure seamless operations.
  • Work with cutting-edge technologies to improve system performance and reliability.
  • Contribute to the development of new automation approaches and tools.
About Us:

We're a leading travel company committed to providing exceptional experiences to our customers. We're always looking for talented individuals who share our passion for innovation and excellence.

What We Offer:
  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.

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