Administrative Professional

1 day ago

Mandaue City, Central Visayas, Philippines beBeeVirtual Full time ₱55,000 - ₱95,000

Job Title: Virtual Assistant

Hometown NP is a nurse practitioner-led telepsychiatric group practice providing comprehensive psychiatry and therapy services nationwide. The practice utilizes advanced telehealth technology to connect patients with experienced mental health professionals from the comfort of their homes.

The team includes several nurse practitioners, physician assistants, and licensed therapists ensuring a diverse and highly qualified group of providers dedicated to delivering quality mental health care.

Key Responsibilities
  • Email & Calendar Management: Organize and schedule emails appointments and patient-related calendar tasks for healthcare clients.
  • Customer Support: Handle patient inquiries and provide support via phone email or chat platforms.
  • File Organization: Organize and maintain digital records and files.
  • Healthcare System Management: Input and manage data using EMR/EHR systems and other healthcare software tools.
  • Billing Support: Help monitor billing follow up on claims and manage insurance verifications.
  • Reports & Presentations: Prepare spreadsheets reports and presentations when required.
  • Meeting Coordination: Manage virtual communications and set up meetings effectively.
  • Marketing Tasks: Provide basic support for social media and marketing initiatives.
  • HIPAA Compliance: Ensure confidentiality and follow all HIPAA compliance guidelines.
Requirements
  • Minimum 1 year of experience as a Virtual Assistant or similar administrative role.
  • Exceptional English communication skills both written and verbal.
  • Familiarity with healthcare operations or a willingness to learn.
  • Strong ability to work independently and manage time efficiently.
  • Proficient in using software and tech tools quick to adapt to new technologies.
  • Discretion when handling sensitive information.
  • Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 AM Chicago time).
Benefits Of Working With Our Team
  • Competitive hourly pay with potential for bonuses.
  • Work-from-home flexibility.
  • Supportive and collaborative team environment.
  • Paid training and professional growth opportunities.
  • Long-term career advancement through performance-based incentives.
  • Meaningful work supporting healthcare professionals.

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