Multilingual Beauty Service Representative
2 days ago
As a key player in our customer service team, you will have the opportunity to develop your career in a dynamic and engaging workplace. You will work closely with various brands to deliver exceptional customer experiences.
Our ideal candidate is passionate about beauty and has excellent communication skills. You should be able to provide personalized product recommendations through a consultative approach.
The role involves:
- Responding to customers through multiple channels (email, chat, phone, text, and social media) to create memorable interactions.
- Demonstrating strong written and verbal communication skills that align with our brand voice.
- Building a deep understanding of products, procedures, and resolutions for assigned brands.
- Collaborating with team members to offer support, answer questions, and present customer insights and trends.
Key qualities we look for in our candidates include:
- A compassionate and friendly demeanor.
- Strong attention to detail and ability to learn quickly.
- Excellent communication and interpersonal skills.
- Ability to adapt to changing software and technology.
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