Operations Coordinator
4 weeks ago
The Operations Coordinator will oversee the daily operations of our product review campaigns on e-commerce marketplaces, ensuring smooth communication and efficient workflow. This role requires excellent organizational skills, great attention to detail, and the ability to oversee team productivity.
Key Responsibilities- Daily Operations Management: Oversee the day-to-day operations of the product review campaigns, ensuring team members complete their assigned tasks efficiently and accurately.
- Quality Assurance: Ensure the accuracy and completeness of team members' assigned daily tasks.
- Data Entry & Tracking: Monitor and update trackers, spreadsheets, and other project management tools to ensure real-time task status and deadline visibility.
- Program Coordination: Organize and create product review content.
- Collaboration: Work closely with the Operations Director to continue improving product review campaign results.
- Reporting: Provide daily updates and weekly reports on campaign status, team performance, and key operational metrics.
- Troubleshooting: Identify, analyze, and troubleshoot campaign issues that arise.
- Experience: 1+ years of experience in operations, project coordination, or team management, preferably in the e-commerce space or market research environment.
- Education: A Bachelor's Degree or Diploma/Certificate in Marketing, Communications, BA, or a relevant field is an asset.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- A self-motivated and resourceful individual who can work independently and collaborate effectively with team members with minimal supervision.
- Strong attention to detail and problem-solving skills
- Ability to work under pressure, prioritize tasks based on business needs, and provide timely updates.
- Demonstrates a continuous learning mindset
- Strong organizational and communication skills
- Opportunity for growth within a dynamic and innovative company
- A collaborative work environment
- Flexible work hours and potential for remote work options
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