Employee Experience Manager

2 days ago


Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full time

Requirements

  • Candidates must possess a College degree in HR, Psychology, Business, or related field.
  • 2 years of experience in Human Resources focused on employee relations and administration of multiple HR disciplines; Specialized education/training in Human Resources including HR certifications is beneficial.
  • A background in telecommunications, call center or customer service industry or in retail or hospitality environment supporting a large number of employees is preferred.
  • Strong knowledge and experience of Human Resources, including federal and state regulatory information, EEOC, UC, FMLA, OHSA, FLSA, Workers Compensation, general compensation and benefits, performance management, HR policy administration, employee recordkeeping/HRIS and employee related programs, employee engagement initiatives, employee relations and teambuilding is required.
  • Problem solving skills, detail orientation, strong organization skills, effective time management, adaptability, flexibility to manage change, maintain confidentiality and ability to work with multiple work shifts.
  • Self-starter and self-motivated with ability to work independently, partner effectively with and contribute to a country-wide US HR team.
  • Good grammar, good writing and verbal skills with ability to present and deliver training.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS data management.
  • Ability to flourish in a dynamic, fast paced environment.


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