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Sales and Technical Liaison

1 week ago

Manila, National Capital Region, Philippines Asia Select Incorporated Full time
About the Role

We are currently seeking a skilled Technical Sales Support specialist to join our team at Asia Select Incorporated. As a key member of our team, you will be responsible for providing expert technical assistance to customers, sales teams, and customer service representatives.

Key Accountabilities:
  1. Offer technical support and guidance to customers, sales teams, and customer service representatives to ensure seamless service delivery.
  2. Collaborate with cross-functional teams to develop solutions that meet customer needs and exceed expectations.
  3. Conduct thorough analysis of technical issues, identify root causes, and implement corrective actions to resolve problems efficiently.
  4. Maintain accurate and up-to-date documentation of technical information, including product specifications and user manuals.
  5. Stay informed about product updates, industry trends, and emerging technologies to stay ahead of the curve.
  6. Monitor and report on key performance indicators (KPIs) to measure service quality and identify areas for improvement.