Chief Business Intelligence Officer

Our company is seeking a skilled Data Analyst to join our team and drive data-informed decision-making across the business.

This is a full-time opportunity to shape strategy, optimize performance, and make a meaningful impact in the e-commerce industry.

At our company, we're reimagining the customer experience through bold innovation, cutting-edge technology, and a customer-obsessed mindset. We've grown fast—earning national recognition for our efforts, including awards from reputable organizations.

With free returns, styling advice, and virtual tools, we're changing the game—and loving every minute of it.

We're looking for an analytical yet creative professional who can transform raw data into actionable insights that drive real business change. You'll be at the heart of our decision-making process, using data to uncover opportunities, influence strategy, and solve problems across all areas of the business.

You'll collaborate with senior management to deliver reporting solutions that meet the needs of key business functions. This includes gathering and analyzing reporting requirements to support strategic initiatives and data-driven decision-making.

As a Lead Data Analyst, you'll be responsible for building and maintaining data pipelines, designing scalable data architecture, and leading the development of a centralized data warehouse aligned with evolving business needs.

• Collaborate with Senior Management to deliver and maintain reporting across key business functions (Customer Experience, Marketing, Sales, Product, Logistics, Finance, etc.).
• Gather and analyze reporting requirements to support strategic initiatives and data-driven decision-making.
• Support Founders with financial budgeting and forecasting models.
• Build and maintain data pipelines, including scripts, queries, and ETL flows to ensure data accuracy and integrity.
• Design and implement scalable data architecture and processes for collection, cleansing, storage, and transformation.
• Lead the development and maintenance of a centralised data warehouse aligned with evolving business needs.
• Deliver timely, accurate ad-hoc reports and insights to support operational and strategic goals.
• Present analytical findings through clear reports, presentations, and visualisations for both technical and non-technical stakeholders.
• Ensure reporting solutions drive sustainable business growth and enhance customer experience.

To succeed in this role, you'll need:

• 5+ years of experience as a Data Analyst in corporate, consulting, or startup environments (bonus if you've worked in e-commerce).
• Critical and strategic thinking skills, able to cut through complexity, synthesize large datasets, and communicate solutions clearly.
• High proficiency in Power BI, SQL (complex queries, database setup & mapping), and Google Sheets/Excel (advanced reporting).
• Hands-on experience with cloud-based data warehouses such as Google BigQuery, AWS, or Azure.
• Skill in data cleansing, integrating multiple datasets, and building reliable, structured data systems.
• Commercially minded and thrive in fast-paced, high-growth environments where priorities can shift quickly.
• Process-driven, with a knack for clear documentation and training to support scalable workflows.
• Self-motivated, adaptable, and comfortable taking ownership in a dynamic startup setting.

By joining our company, you'll have the opportunity to be part of a talented crew, work in unchartered territory, and join a truly global team. Our team members come from diverse backgrounds and countries, creating a dynamic, fun, and engaging company culture.

If you're ready to run with momentum and are inspired to join us on our journey, we want to hear from you.