Customer Service
2 days ago
Job Title: Customer Service & Data Entry Specialist
">Our organization seeks a highly skilled and detail-oriented individual to fill the role of Customer Service & Data Entry Specialist. The ideal candidate will have experience in order processing, customer service, and data entry.
">Key Responsibilities:
">- ">
Order Processing: Enter, update, and verify orders accurately.
">Customer Service: Respond to inquiries, resolve issues, and provide exceptional support via chat, email, and phone.
">Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
">Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
">Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into our systems.
">Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
">
Required Skills and Qualifications:
">We are seeking candidates with the following qualifications:
">- ">
Experience in e-commerce order processing.
">Strong proficiency in data entry with high accuracy and attention to detail.
">Excellent customer service skills with experience in chat, email, and phone support.
">Knowledge of inventory management and order tracking systems.
">Familiarity with e-commerce platforms.
">
Benefits:
">As a member of our team, you will enjoy a competitive salary and benefits package.
">Others:
">This is a remote position that requires strong communication and organizational skills.
"]},-
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