Digital Quality Assurance Expert
2 days ago
Key Role: Quality Assurance Specialist
About the PositionThis role is crucial in ensuring our digital projects meet the highest quality standards.
Responsibilities:- Review and test completed work to identify defects, inconsistencies, or usability issues.
- Log and track bugs in project management tools, providing clear reproduction steps and supporting evidence.
- Identify not only task-specific defects but also related side issues that could impact project quality.
- Ensure issues are addressed before delivery.
- Liaise directly with clients to assess incoming requests, clarifying requirements where needed.
- Translate client feedback into actionable tasks for the development team.
- Prioritize and manage support tickets to ensure timely resolution.
- Track project progress and update stakeholders.
- Work within project management software to manage and monitor tasks.
- Ensure accurate documentation and collaborate closely with developers, designers, and other stakeholders.
Experience in manual QA, ideally within a digital agency or software development environment, is required. Strong familiarity with project management tools is essential.
The ideal candidate will have excellent communication skills and ability to work directly with clients.
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