Building Loyal Communities Online
24 hours ago
We are seeking a highly skilled Community Engagement Specialist to join our team. As a key member of our online community, you will be responsible for fostering engagement, managing social media presence, and building a vibrant and loyal community around our online casino brand.
Key Responsibilities:
- Develop and implement a community management strategy aligned with brand goals and player engagement KPIs.
- Manage and grow our social media presence across key platforms (Twitter, Facebook, Instagram, Discord, Telegram, etc.).
- Monitor community sentiment and moderate discussions to ensure a safe, respectful, and brand-positive environment.
- Plan and execute engaging content, promotions, and events tailored to online casino audiences.
- Act as the liaison between the player community and internal teams (marketing, product, support) to ensure feedback is heard and addressed.
- Analyze performance metrics and prepare regular reports on community engagement, sentiment, and growth.
- Stay on top of trends in iGaming, meme culture, and online behavior to keep content fresh and relevant.
Qualifications & Skills:
- At least 2-3 years of proven experience as a Community Manager or Social Media Manager in the online casino industry.
- In-depth understanding of casino player behavior, gaming communities, and iGaming industry dynamics.
- Demonstrated ability to build and manage online communities with measurable success.
- Strong background in content planning, copywriting, and engagement strategies tailored to digital audiences.
- Excellent communication and interpersonal skills, both written and verbal.
- Ability to work independently in a remote, fast-paced team environment.
What We Offer:
- Competitive salary & performance incentives.
- Fully remote work & flexible hours.
- Opportunities for professional growth.
- Work with a passionate team shaping iGaming's future.
Job Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Advertising, Customer Service, and General Business
- Industries: Gambling Facilities and Casinos
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