Customer Service Representative Bilingual
5 days ago
We are looking for a highly motivated and customer-centric Customer Service Representative Bilingual - Quezon City to join our team at Risewave Consulting Inc.
About the RoleThis role involves handling patient inquiries, resolving account issues, and processing credit card payments over the phone with a high level of accuracy and professionalism.
You will be working closely with patients, visitors, coworkers, management, and clients to provide exceptional customer service and support.
- Main Responsibilities:
- Respond to patient inquiries, requests, and disputes over the phone by clarifying, researching, locating, and providing information.
- Process patient credit card payments over the phone to resolve outstanding self-pay balances.
- Use GE and Epic workflow systems and other tools available to resolve patient account issues.
- Meet and maintain daily productivity standards and quality standards.
- Perform other related duties and special projects as required.
To succeed in this role, you must possess:
- Excellent Communication Skills: Strong verbal communication skills in both English and Spanish are required.
- Healthcare Knowledge: Basic knowledge of healthcare claims processing, ICD-9/10, CPT, and HCPC codes is essential.
- Problem-Solving Skills: Ability to analyze and resolve complex issues on patient accounts.
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Bilingual Onsite Representative
2 days ago
Quezon City, National Capital Region, Philippines ADDFORCE HUMAN RESOURCES SOLUTIONS Full timeWe are looking for a skilled and experienced Bilingual Onsite Representative to join our team at ADDFORCE HUMAN RESOURCES SOLUTIONS. As a Japanese Bilingual, you will be responsible for representing our company in a professional manner and providing excellent customer service.About the Position:This is an onsite position with a regular work schedule from 9AM...
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Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob DescriptionWe are seeking a skilled Customer Service Representative to join our team at Manpower Core Group Inc. This is a bilingual role, requiring fluency in both English and Spanish.The ideal candidate will have excellent verbal and written communication skills, with the ability to understand and respond appropriately to complex customer...
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Bilingual Spanish Support Representative
7 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeWe are seeking a highly motivated individual to fill the role of a Bilingual Spanish Support Representative at E-Solutions IT Services.Job DescriptionThe ideal candidate will be fluent in both Spanish and English and have a minimum of two years in a voice support role.The successful candidate will provide bilingual customer support (Spanish and English) over...
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CSR - Spanish Bilingual
1 week ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeOn-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescriptionWe are currently looking for a passionate and dedicated individual to fill the role of Bilingual Spanish Support Representative. This is an excellent opportunity for someone with a strong background in customer service and bilingual support experience. The ideal...
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Customer Service Representative
3 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeQualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...
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Multilingual Customer Service Expert
7 days ago
Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeE-Solutions IT Services is currently looking for a talented Multilingual Customer Service Expert to join our team.Job OverviewThis is an excellent opportunity for someone with a strong background in customer service and bilingual support experience. The ideal candidate must be available to start immediately and work onsite on a shifting schedule.Key...
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Bilingual Support Advisor
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Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timeKey ResponsibilitiesIn this Bilingual Support Advisor role, you will engage with bilingual customers through voice channels, addressing their inquiries, concerns, and requests related to mortgage products and services.You will provide accurate and comprehensive information about mortgage options, interest rates, loan terms, and other relevant details to...
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Bilingual CSR Specialist
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Quezon City, National Capital Region, Philippines Sequential Tech Full timeWe are looking for a Bilingual CSR Specialist to join our team at Sequential Tech. In this role, you will play a vital part in delivering exceptional customer service to our clients as a representative of our Healthcare account.ResponsibilitiesYou will be responsible for answering inbound calls from customers and providing timely and effective support.As a...
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English and Spanish Bilingual Support Agent
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Quezon City, National Capital Region, Philippines E-Solutions IT Services Full timeE-Solutions IT Services is seeking an English and Spanish Bilingual Support Agent to join our team.Job DescriptionThis is an excellent opportunity for someone with a strong background in customer service and bilingual support experience. The ideal candidate must be available to start immediately and work onsite on a shifting schedule.Key...
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Customer Service Ambassador
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Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeCompany Overview">At Topserve Service Solutions, Inc., we strive to provide exceptional customer experiences that exceed expectations. As a leading provider of innovative solutions, we are committed to delivering top-notch services that meet the evolving needs of our clients.">Job Summary">We are seeking a highly skilled and dedicated Customer Service...
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Spanish Bilingual
3 weeks ago
Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full timePIONEER ACCOUNTJob Title: Spanish BilingualCampaign: Banking and FinanceLocation: Bridgetowne Blvd, Quezon City,Work schedule: TBASalary range: Up to 100K (Depending on the experience)Non-negotiable:• Only accept Non- Native/Filipino applicants with 2 years BPO Spanish language experience.Other Qualifications:• Grade 12/Matric/High School Gr. in any...
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Bilingual Support Expert
7 days ago
Makati City, National Capital Region, Philippines Neksjob Philippines Full timeWe're seeking a talented Japanese Bilingual Fraud Analyst to join Neksjob Philippines in Eastwood.This is an exciting opportunity for a Japanese-speaking expert with a passion for tackling fraud.The ideal candidate will have strong communication and analytical skills, as well as at least 6 months of fraud analysis experience.As a key member of our team,...
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Quezon City, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full timeJob Description:We are seeking a highly skilled Japanese Bilingual Customer Support Specialist to join our team at ADDFORCE Human Resource Solutions INC. The ideal candidate will possess excellent communication skills in both English and Japanese, with the ability to provide top-notch support to our customers.The successful candidate will have a strong...
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Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines Santaisabel Full timeSantaisabel is seeking a highly skilled Customer Service Representative to join our team. As a representative of our company, you will be the first point of contact for our customers, providing them with exceptional service and support.Key Responsibilities:Provide proactive customer service through effective communication and problem-solving skills.Create a...
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Customer Service Representative
9 hours ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeWe are seeking a highly motivated Customer Service Representative to join our team. As a representative, you will be responsible for providing exceptional customer service to our clients.About the RoleThis is a virtual call center position that requires excellent communication and problem-solving skills. You will work closely with our team to resolve...
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Customer Service Representative
2 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeJob OverviewNeks Job Philippines is seeking a highly skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service via phone calls.About the RoleAs a Customer Service Representative, you will respond to incoming calls from customers, answering their questions and...
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Customer Service Representative
1 week ago
Quezon City, National Capital Region, Philippines Neksjob Full timeCustomer Service Representative (Voice) – Dayshift | Up to 27K | BridgetowneJob Overview:Join our team as a Customer Service Representative (CSR – Voice) and assist customers with their inquiries, concerns, and service requests. Work on a dayshift schedule at our Bridgetowne site while providing top-notch customer support.Responsibilities:Handle inbound...
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Customer Service Representative
5 days ago
Quezon City, National Capital Region, Philippines Neks Job Philippines Full timeAbout Us:">Neks Job Philippines is a leading provider of customer service solutions. We understand the importance of delivering exceptional customer experiences and are committed to helping our clients achieve their goals.Job Description:">We are seeking highly skilled Customer Service Representatives to join our team. As a Customer Service Representative,...
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Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines NEKSJOB Full time**About NEKSJOB**We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.**Job Description**We are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be responsible for handling customer inquiries, processing orders, and...
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Bilingual Spanish Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing Full time**Job Description:** We are seeking a highly skilled and experienced Bilingual Spanish Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer service to clients via phone and in-person, utilizing your proficiency in both English and Spanish.