Customer Service Representative

4 days ago


Quezon City, National Capital Region, Philippines Neksjob Full time
Customer Service Representative (Voice) – Dayshift | Up to 27K | Bridgetowne

Job Overview:
Join our team as a Customer Service Representative (CSR – Voice) and assist customers with their inquiries, concerns, and service requests. Work on a dayshift schedule at our Bridgetowne site while providing top-notch customer support.

Responsibilities:

Handle inbound customer calls and emails professionally.
Address customer inquiries, concerns, and service requests.
Ensure accurate and timely resolution of customer issues.
Utilize client-specific tools and software to manage interactions.
Maintain a customer-first approach with professionalism and empathy.

Qualifications:
At least a High School (old curriculum) or Senior High School (new curriculum) graduate.
Minimum 6 months of experience in collections.
Strong communication and customer service skills.
Willing to work on-site at Bridgetowne.

Why Join Us?
Paid training to set you up for success.
Monthly performance incentives for top performers.
Competitive salary (up to 27K) plus allowances.
Career growth opportunities within the company.

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