
Remote Property Operations Specialist
19 hours ago
Property Operations Coordinator (Real Estate)
Job DescriptionThe Property Operations Coordinator is a key member of our team, responsible for ensuring smooth day-to-day operations, effective tenant communication, and comprehensive support to our on-site Property Manager. This role requires strong coordination and problem-solving skills, as well as the ability to thrive in a remote environment.
Key responsibilities include:
- Maintenance Management: Lead the maintenance process from start to finish, including work order triage, vendor/technician coordination, tracking, and ensuring timely completion.
- Tenant Relations & Concern Resolution: Proactively resolve tenant concerns and inquiries, serving as a primary remote point of contact for residents.
- Proactive PM Support & On-Site Coordination: Provide comprehensive remote support to the on-site Property Manager, coordinating all necessary on-site activities, providing detailed instructions, checklists, and scheduling.
- Data Organization & Record Keeping: Maintain accurate maintenance records and property data within AppFolio, ensuring meticulous organization.
- Rent Collection: Assist with timely rent collection processing, including sending late notices and supporting collection efforts.
To be successful in this role, you will need:
- At least 1-2 years of experience in a similar field.
- Proficiency with AppFolio or similar tools.
- Exceptional organization skills.
- Strong proactive problem-solving abilities.
- Excellent detailed communication skills.
- A strong aptitude for administrative support in a remote setting.
- Proven ability to drive remote operational efficiency.
This role offers a competitive salary and bonus opportunity based on performance metrics.
What You BringWe are looking for individuals who bring exceptional skills and qualities to the table, including:
- Ability to thrive in a remote environment.
- Strong coordination and problem-solving skills.
- Excellent communication skills.
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