
Medical Virtual Assistant Opportunity
3 days ago
A medical virtual assistant is responsible for working closely with healthcare professionals or health insurance companies to ensure that the best interests of the patient, healthcare provider and establishment are met.
">Responsibilities- Managing phone calls from and to patients, providers and healthcare insurance companies regarding inquiries, appointments and data verification
- Maintaining great telephone etiquette
- Obtaining medical history by navigating through Electronic Medical Records (EMRs)
- Verifying healthcare insurance coverage and eligibility
- Providing administrative support including data entry, appointment scheduling, email management and record management
- Taking charge of health promotion, explanation of care plans, admissions and new patient intake
- Establishing a professional relationship with medical professionals and patients
- Adhering to HIPAA policy
- Excellent English communication skills
- 1-2 years of experience in a medical-related field
- Familiarity with medical terminologies
- Healthcare-related degree preferred
- Intermediate skills with Google Workspace and/or Microsoft Office
- HIPAA certification a plus
- Strong attention to detail
- Impartial
- Highly organized
- Computer savvy
- Open to working night shifts
- Competitive base pay range
- Employment Type: Independent Contractor
- Free Training
- Paid Time Off
- HMO Coverage
- Optical Rewards
- Performance-Based Increase
- Permanent Work From Home
PRIMARY
- Processor: Intel Core i5 or higher
- Memory/RAM: 8 GB
- Operating System: Windows 10/11 or macOS Ventura
- Headset: USB-type headset with noise-cancelling feature
- Camera: Clear video output
BACK-UP
- OPTION 1 (BACKUP SYSTEM):
- Processor: Intel Core i5 or higher
- Memory/RAM: 8 GB
- Operating System: Windows 10/11 or macOS Ventura
- Headset: USB-type headset with noise-cancelling feature (Optional)
- OPTION 2 (POWER SUPPLY - UPS):
- Must power your workstation for at least 3 hours
- Typically a device with 240Wh or higher will be sufficient
- Must be capable of accepting all the plugs required to maintain the primary device and work environment
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