
Medical Support Specialist
2 days ago
We are seeking a dedicated Healthcare Virtual Assistant to join our team. This role involves managing patient and referral intake, appointment bookings, and medical records.
Responsibilities:
- Document new patient information into electronic medical record systems.
- Manage appointment scheduling and rescheduling for patients and healthcare providers.
- Input patient data, medical records, and billing information into EMR/EHR systems.
- Process insurance claims, verify patient insurance details, and handle billing inquiries.
- Respond to patient inquiries, providing information and directing them to the appropriate healthcare professional.
- Analyze healthcare data, prepare reports, and maintain records.
- Ensure HIPAA compliance, patient confidentiality, and privacy regulations.
- Coordinate the sending of medical records to relevant parties as directed by the Managing Physician.
Qualifications:
- Bachelor's degree in a medical field or related industry.
- At least 1-year experience as a Medical Virtual Assistant.
- Excellent English communication skills (C1 level).
- Solid understanding of medical terminologies and practices.
- Proficient in EHR/EMR systems and able to troubleshoot common technical issues.
- Understanding of healthcare privacy regulations.
- Strong interpersonal and organizational skills.
- Tech-savvy with current technologies like desktop sharing, cloud services, and VoIP.
- Able to work non-traditional hours.
This position requires strong technical, analytical, and communication skills. The ideal candidate will have experience working in a fast-paced environment and be able to maintain confidentiality and handle sensitive information.
Why ApplyWe offer a challenging and rewarding work environment that allows individuals to grow professionally and personally. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.
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