Workforce Optimization Specialist

Tech Mahindra is seeking a highly skilled Workforce Optimization Specialist to enhance our operational performance in call centers.About the JobThis role involves developing and executing strategies to optimize workforce management, ensuring that staffing aligns with forecasted demand and business objectives.ResponsibilitiesAnalyze historical data, trends,...

Job DescriptionWe are seeking a highly skilled Workforce Management Real-Time Analyst to join our team at Carelon Global Solutions.Key Responsibilities:Monitor call volume demand in real-time and make data-driven decisions to optimize workforce allocation.Ensure optimal service levels by analyzing call center performance and adjusting schedules...

At McKenzie Distribution Company, Inc., we are seeking a skilled Inventory Optimization Specialist to join our team. As an Inventory Optimization Specialist, you will be responsible for ensuring inventory accuracy and optimizing stock levels through data analysis and coordination with key departments.Key Responsibilities:Monitor and analyze inventory data to...

Virginia Food, Inc (VFI) is a leading player in the food industry, and we are looking for a talented Route Optimization Specialist to join our team.This specialist will play a crucial role in ensuring excellent distribution services are provided to customers.The ideal candidate will have:a strong understanding of transportation management systems and...

Job Description: Workforce Optimization SpecialistKey ResponsibilitiesPerform tasks based on established procedures.Use data organizing and coordination skills to perform business support or technical work.Developed proficiency in analytical or operational processes.Complete atypical assignments within established procedures and practices.You will establish...

XtendOps Iloilo is urgently hiring a Workforce Analyst:1. Advanced Forecasting Skills: Proficiency in creating long- and short-term forecasts using historical data, predictive modeling, and trend analysis.2. Data Analysis and Reporting: Experience with analytics platforms (e.g., SQL, Power BI, Tableau) to generate and interpret insights from KPIs,...

We are looking for a highly skilled Radiography Technician to join our team at Plaza Libertad Medical Specialist Center.Job Description:The Radiography Technician is responsible for performing diagnostic imaging procedures, ensuring patient safety and comfort, and maintaining accurate records.Required Skills and Qualifications:Proficient in operating...

Job DescriptionWe are seeking a Workforce Planning Specialist to manage staffing, capacity planning, scheduling, and shrinkage analysis for optimal workforce efficiency.Key Responsibilities:Monitor and analyze real-time data to optimize staffing levels.Develop and maintain capacity plans to meet business needs.Create and adjust agent schedules to align with...

About the RoleThis is an exciting opportunity to join our team as a Workforce Management Real-Time Analyst at Carelon Global Solutions.Job Summary:As a Workforce Management Real-Time Analyst, you will be responsible for monitoring call volume demand and making adjustments to optimize workforce allocation. You will also analyze call center performance and...

About the RoleXtendOps Cebu, Central Visayas is seeking a highly motivated and experienced Workforce Analyst to join our call center operations team.The successful candidate will be responsible for analyzing call center performance data and providing recommendations to improve service levels and customer satisfaction. A strong background in workforce...

BPO: WFM - MIS Specialist / Real-time Analyst (RTA)The primary function of this role is to oversee the analysis, management, and reporting of data from various sources to inform strategic decision-making processes.This position involves developing and maintaining information systems, ensuring data accuracy, and generating detailed reports to support...

Plaza Libertad Medical Specialist CenterJob DescriptionDescriptionThe Radiologic Technologist is responsible for performing diagnostic imaging procedures, such as X-rays, CT scans, and other radiographic exams, as directed by physicians. This role ensures the safety and comfort of patients while adhering to established radiology protocols and safety...

Job OverviewCarelon Global Solutions is seeking a highly skilled Workforce Management Real-Time Analyst to join our team.Main Responsibilities:Monitor and react to fluctuations in call volume to restore service levels quickly.Schedule activities around forecasted call patterns.Manage and adjust call routing during unusual call patterns to meet service level...

We are looking for a highly skilled Team Performance Enhancement Specialist to join our team at WNS Global Services, Inc.The role requires strong problem-solving, decision-making, and analytical skills, as well as the ability to manage team performance and provide effective coaching and feedback.The ideal candidate will have at least 5-8 years of overall...

Workplace EnvironmentCarelon Global Solutions is committed to creating a diverse and inclusive work environment.Job Responsibilities:Monitor call volume demand in real-time and adjust schedules to optimize workforce allocation.Analyze call center performance and adjust schedules to ensure optimal service levels.Manage and adjust call routing during unusual...

Talented professionals sought by WNS Global Services, Inc. for Talent Development Specialist role.The successful candidate will be responsible for managing team performance, developing staff, and driving business outcomes.The role requires strong problem-solving, decision-making, and analytical skills to succeed.A minimum of 5-8 years of work experience with...

We are looking for a Workforce Analyst to join our team in a BPO setup. The ideal candidate will be responsible for managing staffing, capacity planning, scheduling, and shrinkage analysis to ensure optimal workforce efficiency.Key Responsibilities:Monitor and analyze real-time and historical data to optimize staffing levels.Develop and maintain capacity...

About the RoleThe Workforce Management Analyst will play a crucial part in ensuring the organization has the right people with the right skills in the right place at the right time.Main AccountabilitiesMaintain published schedule shells based on the 6-week forecast and ensure a margin of error of +/- 5%.Analyze real-time and historical data to better...

Job OverviewSAMLEX Global Services is a leading provider of global logistics solutions. We are seeking a skilled professional to join our team as a Supply Chain Management Specialist.ResponsibilitiesThe Supply Chain Management Specialist will be responsible for managing the flow of goods, services, and information from raw materials to end customers.They...

Job DescriptionThis role involves managing team performance, providing coaching and feedback, and performing administrative tasks. The ideal candidate should possess good problem-solving, decision-making, and analytical skills. They must also be able to lead teams to achieve metric goals and complete monthly deliverables.The successful candidate will have at...