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End-to-End Service Delivery Expert

1 week ago

Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time
Key Performance Indicators:

Cognizant Technology Solutions Philippines Inc. is seeking an experienced End-to-End Service Delivery Expert to join our team. This is a key role that requires strong ITIL expertise, leadership skills, and the ability to work with global customers.

The successful candidate will be responsible for designing and delivering end-to-end transition plans, managing complex transitions, and ensuring the overall achievement of team and division goals.

  • Main Responsibilities:
  • Design and deliver end-to-end transition plans to meet/align customer requirements.
  • Responsible for seamless execution of various phases of transition.
  • Should have managed multitower/multi geo complex transitions in Service Desk Environment.