Contact Center Specialist

2 days ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

Competitive Salary and Benefits

Neksjob PH offers a competitive salary package, including performance bonuses and account-specific allowances. We also provide comprehensive healthcare benefits to ensure the well-being of our employees.

Job Responsibilities

  • Manage incoming customer calls and emails in a timely and professional manner.
  • Address customer questions, concerns, and service requests with empathy and expertise.
  • Leverage client-specific tools and software to track and manage customer interactions.
  • Deliver exceptional service while maintaining a positive attitude and composure under pressure.

Requirements

  • High school graduate (Old Curriculum) or K12 graduate (New Curriculum).
  • At least 1 year of call center experience, preferably in a Voice International Account.
  • Willingness to work on-site at Neksjob PH.

What Sets Us Apart

  • Exciting career advancement opportunities.
  • Promotion within the company based on performance.


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