Customer Retention Specialist
2 weeks ago
We are seeking a skilled Customer Retention Specialist to join our team at Focus Support Associates. This role involves providing top-notch customer service, resolving issues, and building strong relationships with clients.
Responsibilities
- Provide exceptional customer service via phone and email
- Resolve customer complaints and concerns in a timely and professional manner
- Build and maintain strong relationships with clients through active listening and empathy
- Collaborate with internal teams to address customer needs and concerns
Requirements
- High school diploma or equivalent
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Flexibility to work evening shifts
Benefits
- HMO under Maxicare
- One free dependent upon regularization
- Paid training
- 13th month salary, bonus pay, and overtime pay
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Customer Service Representative
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San Juan, National Capital Region, Philippines Focus Support Associates Full timeJob Title: CSR - Inbound Retention SpecialistAre you a people person with excellent communication skills? Do you have a knack for problem-solving and empathy? We're looking for a talented CSR - Inbound Retention Specialist to join our team at Focus Support Associates!About the Role:We're seeking a highly skilled and motivated individual to provide...
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Customer Retention Specialist
4 weeks ago
San Juan, National Capital Region, Philippines Focus Support Associates Full timeJob DescriptionWe are seeking a highly skilled Inbound Retention Specialist to join our team at Focus Support Associates.About the Role:Excellent communication skills are essential for this role, as you will be interacting with customers on a daily basis.You will be responsible for resolving customer complaints and concerns in a timely and professional...
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San Juan, National Capital Region, Philippines Focus Support Associates Full timeAs a valued member of our team at Focus Support Associates, we are seeking a skilled Inbound Retention Specialist to join our team.This role is ideal for individuals who possess excellent communication skills, can demonstrate empathy and problem-solving abilities.Responsibilities:Provide top-notch customer service via phone and other communication...
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Customer Service Representative
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TSR Bilingual Customer Support Specialist
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Product Management Specialist
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Customer Service Representative
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Product Specialist/Sales Associate
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Global Product Management Specialist
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Insurance Support Specialist
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