Technical Identity Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeIdentity Full time ₱800,000 - ₱1,200,000
**Job Title:** Technical Identity SpecialistWe are seeking a highly skilled Technical Identity Specialist to join our team. As a key member of our Identity and Access Management (IAM) group, you will play a critical role in securing and managing our organization's digital identities and access to critical resources.This is an exceptional opportunity for a talented professional to showcase their expertise in advanced administration, integration, and support for Microsoft Entra ID environment. You will serve as the primary technical escalation point for all L2 queries related to Entra ID and other integrated IAM solutions.The ideal candidate will have excellent problem-solving skills, be able to analyze complex issues, and provide expert consultation on Azure IAM services. Additionally, they will possess strong collaboration and communication skills, with the ability to work effectively with cross-functional teams to ensure swift resolution.About this Role:
  • Serve as the primary technical escalation point for all L2 queries related to Entra ID and other integrated IAM solutions.
  • Integrate new enterprise applications for Single Sign-On (SSO) using SAML, OAuth 2.0, and OpenID Connect protocols.
  • Troubleshoot, investigate, and resolve complex user access issues, including problems with Multi-Factor Authentication (MFA), SSO, and application access.
  • Analyze Entra ID sign-in and audit logs to troubleshoot issues, investigate security events, and support operational reporting.
  • Write and maintain clear technical documentation for SSO integrations, troubleshooting guides, and internal IAM processes.
  • Implement solutions for ad-hoc identity and access requests from business stakeholders in alignment with security policies.
  • Coordinate with the L1 support team on escalated user tickets and with the L3 engineering team for complex problem resolution and project handoffs.

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