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Senior Learning Experience Designer
3 weeks ago
We are seeking a skilled Instructional Designer to join our team. The ideal candidate will have expertise in the ADDIE and SAM process, Bloom's Taxonomy, and other relevant instructional models.
The successful candidate will be responsible for designing and developing training materials, participating in implementation, and conducting training evaluation.
- Design and Develop Training Materials:Script training content. Review and apply required changes to meet standards. Communicate with SMEs to validate changes. Collaborate with project teams to meet project requirements.
- Participate in Implementation:Schedule and deliver train-the-trainer sessions. Identify items that need to be available before, during, and after training and receive confirmation from training delivery owners that all technologies and facility requirements are enabled or prepared.
- Conduct Training Evaluation:Evaluate the training to determine if objectives were met using Kirkpatrick's Four Levels of Evaluation. Check L1-L4 results, lessons learned, and implementation issues log.
Required Skills and Qualifications:
To succeed in this position, you must possess the following skills and qualifications:
- Expertise in the ADDIE and SAM process, Bloom's Taxonomy, and other relevant instructional models
- Excellent written and verbal communication skills
- Experience in writing training materials
- Strong facilitation and classroom management skills (preferred but not required)
- Knowledge of adult learning principles, constructivism, and other learning theories
- Experience developing multiple projects at one time successfully, even when those projects may fall outside of core responsibilities
- Demonstrated ability to communicate effectively with peers, driving diverse workgroups to collaborative solutions
- Strong interest and commitment to customer satisfaction and delivering world-class customer service
- Ability to develop required materials as stipulated in the project's statement of work (classroom training, virtual training, self-paced, or e-learning courses)
- Able to evaluate the training to determine if objectives were met using Kirkpatrick's Four Levels of Evaluation
- Minimum of one year experience in customer or technical support service or business process outsourcing (BPO) environment
- Bachelor's or college degree with a minimum of two years experience in a learning and development environment focusing on training curriculum design, development, and delivery (equivalent education or experience may be substituted for any of the above)
Benefits:
All your information will be kept confidential according to EEO guidelines.