Customer Service Representative

4 weeks ago


Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time

About the Role

We are looking for a skilled Customer Service Representative to join our team at Risewave Consulting Inc.

The successful candidate will be responsible for providing timely and effective solutions to customer requests received during phone conversations. This includes ensuring timely answering of calls, efficient communication, adherence to standard online times, and maintaining a smooth workflow.

Key Responsibilities

  • Respond to customer inquiries in a professional and courteous manner
  • Provide solutions to customer issues and concerns
  • Maintain accurate records of customer interactions
  • Work collaboratively with colleagues to achieve team goals

Requirements

  • Bachelor's degree in any field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Willingness to learn and adapt to new technologies and processes

What We Offer

  • A competitive salary range of PHP 22,000 - 28,000 per month
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A comprehensive benefits package

About Us

Risewave Consulting Inc. is a leading provider of consulting services in the Philippines. We are committed to delivering high-quality solutions to our clients and building long-term relationships with them.



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