Billing Business Development Specialist

Job Overview

This Billing Business Analyst role is a key position within our organization, responsible for handling client month end billing tasks and serving as a liaison between Product Management, Engineering, and the Billing Operations team.

The successful candidate will play a critical role in ensuring accurate client month end billing, supporting month-end activities, and identifying opportunities to automate and improve manual processes.

This role interacts with several other teams, including Accounting, Treasury, Client Service, Operations, Compliance, and Technology. In addition to ensuring the successful monthly billing of clients, the individual in this role will also assist with requirements gathering for new billing features and enhancements and work with the Product Management team to ensure new billing features and enhancements are properly validated and QA tested.

Responsibilities

• Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.

• Actively participate in firmwide and departmental projects and initiatives, including implementation of the new billing system.

• Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks by collaborating with the Project Management and Engineering teams.

• Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.

• Complete billing set-up of new clients based on specified terms detailed in signed contracts, and ensure proper billing rate setup.

• Prepare journal entries and monthly reconciliations for assigned general ledger accounts and proactively communicate daily status and escalate issues as needed.

• Assist with quarterly and annual audit requests as needed.

• Liaise with other operational teams as well as Client Service teams to resolve any outstanding billing issues and ensure accuracy and timely payments.

• Actively cross-train to provide back-up coverage for all team members.

Requirements

• Bachelor's degree in Business, Finance, Accounting, or related field (or equivalent work experience) required.

• 2+ years of experience in business analysis or a related field, preferably for a clearing or brokerage firm.

• Strong proficiency with Microsoft Excel, NetSuite accounting system, SQL, and experience using data visualization tools (e.g., Power BI, Looker) preferred.

• Prior experience in the financial field with a deep understanding of related regulatory and compliance requirements is a plus.

Essential Skills

• Ability to work with large amounts of information and see the 'bigger picture.'

• Clear and concise written and verbal communication skills, proficient in articulating complex ideas.

• Strong relationship-building and influencing skills, with the ability to work collaboratively with teams across the business as well as independently.

• Strong problem-solving skills, with a creative and pragmatic approach to overcoming challenges.

• The ability to work with numerous and conflicting deadlines and perform tasks with speed and accuracy.

Work Environment

• This job operates in a remote work environment.

• This job operates overnight local hours / US working hours.

Benefits

We offer a robust package of employee perks and benefits, including healthcare benefits, competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits.

EEO Statement

Our company is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, or any other protected characteristic.

Disability Statement

Our company is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities.