Customer Service Director
6 days ago
**Role Overview:**
Canon Australia is looking for a talented Operations Supervisor to lead our customer support team. As an Operations Supervisor, you will be responsible for managing customer relationships, resolving issues, and implementing process improvements to drive business growth.
Key Responsibilities:
- Develop and implement effective strategies to improve customer satisfaction and loyalty.
- Collaborate with cross-functional teams to resolve complex customer issues and implement process improvements.
- Stay up-to-date with industry trends and developments to enhance product knowledge and technical skills.
- Maintain accurate records and databases to track customer interactions and provide insights for business growth.
Requirements:
- A minimum of 6 months' experience in a customer-facing role with a proven track record of delivering exceptional customer service.
- A degree or diploma in a related field or equivalent experience in customer support.
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