Operations Management Professional

7 hours ago


Pasig, National Capital Region, Philippines VCC Link Inc. Full time
Job Overview

VCC Link Inc. is seeking an experienced Operations Management Professional to oversee daily operations and drive business growth through effective team management, process improvements, and strategic collaboration with support teams.

Key Responsibilities
  • Develop and implement operational strategies to meet and exceed performance goals, SLAs, and KPIs.
  • Collaborate with Recruitment, Training, Quality, and HR teams to enhance employee performance, retention, and adherence to company policies.
  • Conduct regular performance evaluations, feedback sessions, and root cause analyses to address gaps, improve productivity, and ensure compliance with security and attendance standards.
Requirements
  • Bachelor's Degree holder in any field.
  • Minimum of 2 years' experience as an Operations Supervisor or equivalent.
  • Proven people management experience with direct reports at Team Leader level.
  • Experience in handling Health/Life Insurance campaigns.
  • Able to work onsite and adapt to night shift schedules.


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