Client Service Representative

5 days ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

Gratitude Philippines is seeking a highly motivated Client Service Representative to join our team. As a key member of our social media support team, you will be responsible for providing exceptional customer service and resolving complex issues in a timely manner.

Key Responsibilities:

  • Respond to customer inquiries via social media channels
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues
  • Stay up-to-date with product knowledge and company updates

Requirements:

  • Completed 2nd year college without back subjects
  • 2 yrs international omnichannel BPO experience
  • Willingness to work on site


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