Operational Excellence Manager

6 days ago


Paranaque City, Calabarzon, Philippines C.H. Robinson Full time
Job Description

C.H. Robinson is a leading logistics provider that delivers innovative solutions to complex supply chain challenges.

We're looking for an experienced Manager Operations to lead our Global Forwarding team, driving operational excellence and fostering a culture of continuous improvement.

Key Accountabilities
  • Team Performance**: Develop and implement plans to improve team performance, focusing on productivity, quality, and efficiency.
  • Leadership Development**: Foster a culture of growth and development within the team, providing coaching and guidance to help individuals reach their full potential.
  • Process Optimization**: Analyze and refine processes to eliminate inefficiencies, improving overall productivity and reducing costs.
  • Talent Acquisition**: Collaborate with Talent Acquisition to identify, attract, and retain top talent, ensuring a diverse and skilled team.
  • Business Strategy**: Align team activities with business objectives, driving results through strategic planning and execution.
  • Change Management**: Lead change initiatives, empowering the team to adapt to new processes and technologies.
  • Quality Assurance**: Ensure adherence to quality standards, monitoring performance metrics and making adjustments as needed.
  • Compliance**: Maintain a high level of compliance with company policies and procedures, protecting the organization's reputation.
  • Stakeholder Engagement**: Build strong relationships with internal stakeholders, communicating effectively to ensure seamless collaboration.
  • Innovation**: Encourage innovation and experimentation within the team, leveraging technology to drive efficiency and effectiveness.


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