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Operations Manager

7 days ago

Paranaque City, Calabarzon, Philippines CITADEL Pacific Ltd. Full time
Job Description

CITADEL Pacific Ltd. is seeking a highly skilled Operations Manager to oversee the planning, organization, leadership, and control of operations' SLA, from recruitment to deployment.

  • Responsible for the operational efficiency of Recruitment and Dispatch team.
  • Generate KPI reports for Recruitment and Dispatch team.
Key Responsibilities

The ideal candidate will have at least 3 years of experience in the related field and possess excellent organizational and leadership skills. Key duties include:

  1. Managing the full-cycle recruitment process (sourcing, placement, and recruitment campaigns for active and passive candidates).
  2. Developing and implementing a quality management system in compliance with POEA rules.
  3. Managing client relationships and accounts.
Required Skills and Qualifications

To be successful in this role, the candidate should have:

  • Bachelor's Degree in Business Management, Psychology, Human Capital or related field.
  • Knowledge of business process and function (Recruitment, Deployment and Employee Relations).
  • Strong interpersonal and human relation skills.
  • Excellent communication skills.